Hospitals and health care clinics are often seen as places that you only go to in case of emergencies. One woman is slowly changing this belief with a new model that puts the people first. Andi Sklar’s idea is not groundbreaking, but it’s a grounded approach that serves both the community and health providers.
How to Turn a Hospital into a Trusted Health Hub
Sklar’s vision is to turn hospitals into trusted health hubs. People tend to visit more and have their concerns checked when there’s a connection, and when they feel they are listened to. Establishing trust and putting the community first is Andi Sklar’s goal, one that’s been getting positive attention and results.
Andi Sklar understands that hospitals shouldn’t just stand around and wait for patients to come in; they will have to reach out to the community and foster trust through programs. To encourage interactions, she has organized interactive sessions and tried to understand what issues matter to the community, hosted talks by the top childcare specialists, and open-house days where interested parties can get a tour of the hospitals.
The result of her ongoing efforts has been very positive. Pediatric activity and family services have increased, and patients say that they feel engaged and report higher satisfaction. Because connections are bridged, relationships between healthcare staff and families have become stronger.
Empathy: The Key to Unlocking Trust
Andi Sklar’s key to success is simple. She listens to the community and others before making a decision or acting. With an open mind, she gathers important data and people’s thoughts about healthcare and pediatric care in general.
To supplement the cause, Sklar puts a community-first structure where the needs are addressed. Some of her contributions include mental health resources, culturally sensitive care, and wellness education centered on children.