Moove It Software Consulting---Using World-Known Brands to Attain an Over-the-Top Net Promoter Score

Moove It Software Consulting—Using World-Known Brands to Attain an Over-the-Top Net Promoter Score

World-known brands such as Disney Streaming Services, Tabula Rasa, Hulu, OneSignal, Unilever, and Shopify can attest that Moove It, a software development company, delivers reliable technology solutions at every stage of development. From interface design and software development to Machine Learning, Data Science, SRE consulting, and more, Moove It designs, develops, and deploys custom software solutions.

Matt Gelbman, SVP, Software Engineer at Disney Streaming Services, states, “Moove It helped us increase our team’s velocity and capacity. Moove It engineers were able to catch up with our project’s complex architecture and successfully integrate with our full-time staff.” Performing these services thoroughly and consistently also has other clients singing Moove It’s praises. In fact, client satisfaction has helped Moove It achieve an impressive 82.02 Net Promoter Score.

The NPS is based on customer response when asked if they would recommend the company, product, or service to others. It takes a committed and driven team that is customer-focused to receive an NPS at this level.

Steve Emmons, a Partner at Quantum, agrees and explains his experience working with Moove It. “Moove It is a great partner: they are committed to best practices, test-driven development, and managing the demand of resources. From the leadership on down, Moove It acts like we’re all in it together, that we are all part of the same team, which is helpful because they are as committed as we are to the customer’s experience.”

Achieving such high customer satisfaction levels starts with a dedicated and knowledgeable team. Ariel Ludueña, co-founder and CEO of Moove, states, “The focus has always been on taking care of our team members: by nourishing a strong culture and lively environment, and encouraging individuals to grow and develop in healthy, happy surroundings”.

Perusing the Moove It website, you’ll find every employee pictured. This diverse collection of professionals varies in specialties. With its base location in Uruguay and offices in Austin, San Francisco, Cali, and Colombia, this fast-growing company is continually searching for talented individuals to join its team. Their website even has a dedicated application section.

Paying attention to employee satisfaction is undoubtedly working. Moove It recently received the distinguished Great Place to Work® certificate, scoring 96 percent on the assessment statement, far above the 85 percent required. Additionally, the group averaged 91 percent on all 60 comments in the survey, whereas most other companies’ average score hovers around 61 percent.

These awards give Moove It the affirmation for what COO Gabriel Fagundez knew all along. “Our final NPS, 82.02, is a simple demonstration of the high quality of our work and a validation of our commitment. This number puts us solidly as a high-end company that truly delivers outstanding services to our clients,” states Fagundez.

The Moove It team has made some specific goals as their focus for the next few years. Most important on the list of goals—transform the company into a global software innovation firm by 2025. This ambitious accomplishment requires Moove It to maintain its attention on delivering high-quality service. By developing impact for and with their clients, fostering long-term sustainable partnerships, and remaining flexible in the face of an ever-changing technology landscape, Moove It should easily reach its goal.

John Norwood
John Norwood is best known as a technology journalist, currently at Ziddu where he focuses on tech startups, companies, and products.